Goods may be returned within 15 days of receipt as long as they are unused, in perfect condition and with original packaging. Used, washed, dry-cleaned, modified, or damaged items will not be accepted. Leave all price tags and original packaging in place and package the unused product well before returning it. You are responsible for the product until such time as we receive it.
We will return the full invoiced amount. Return shipping costs are not refunded. Refunds usually take 30 days from the time we receive the product.
Please contact us at email@example.com before you return any goods in order to receive a return number. The email must contain product description, size and color. The return document must be added to the return with clear indication on the box.
Any returned goods are only to be shipped after confirmation by e-mail to the following address:
Outside the European Union:
For all areas outside the European Union please contact firstname.lastname@example.org for detailed instructions.
For shipments within the European Union please ship to:
UBR Webshop Return
452 33 Strömstad